All Systems Operational
Internet   Operational
TV   Operational
Access   Operational
Phone   Operational
E-mail   Operational
Long Distance   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance will be performed on a sub-section of FibreWire Internet customers that currently use CGNVM-3589 and CGNVM-2559 modems​. Customers will not be required to take action. Modems will reboot 2-3 times while upgrade is being performed.
Posted on Apr 20, 12:47 ADT
Past Incidents
Apr 22, 2018

No incidents reported today.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Resolved - Engineers have resolved the issue impacting the long distance services. If you continue to have an issue, please contact the One Communications for further assistance.
Apr 16, 12:48 ADT
Investigating - Engineers are currently investigating an issue impacting all One Plus and 2020220 long distance customers. An update will be provided within the next 30 minutes.
Apr 16, 12:18 ADT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Resolved - The power source has been repaired and all systems should be back online. In the event your units did not automatically resume service, please reboot. Thank you once again for your understanding.
Apr 12, 23:16 ADT
Identified - Technicians are on the scene working alongside Belco to resolve a power issue impacting our FibreWire Internet customers in Paget. Updates will be provided as the information becomes available. Your patience is appreciated.
Apr 12, 21:32 ADT
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.