Minor Service Outage
Internet Partial Outage
TV Operational
Access Partial Outage
Phone Operational
E-mail Operational
Long Distance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2017

No incidents reported today.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017
Resolved - Engineers have restored all services impacted. In the event systems do not come online automatically, we kindly ask you to reboot. Your patience has been greatly appreciated.
Jan 13, 19:00 AST
Identified - Engineers are on site. Cable Internet Access, ADSL, VDSL connections, and @logic.bm and @northrock.bm users remain impacted at this time. We will continue to provide updates within the hour.
Jan 13, 17:53 AST
Investigating - Engineers are currently looking into an outage affecting cable internet access, ADSL and VDSL connections, @logic.bm and @northrock.bm users.
Customers on our merge product remain unaffected.
Updates will be provided within the hour.
Jan 13, 16:46 AST
Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017
Resolved - The issue with One Communications's DNS domains has been resolved. However, some other customer's DNS domains might still not be working. The owners of those domains are advised to contact BermudaNIC directly to resolve their domains. Their website is https://www.bermudanic.bm/.

If One Communications customers still not get to domains such as logic.bm or northrock.bm, they are advised to please reboot their router and computer.
Jan 7, 12:02 AST
Identified - One Communications is aware of an issue with some DNS domains ending with .bm (example, logic.bm or northrock.bm). While One Communication's DNS servers are functioning correctly, many .bm domains are showing as expired. We are working with the authority responsible with the .bm domains to resolve the issue as quickly as possible.

Customers may experience issues accessing sites and servers ending with .bm, including www.logic.bm, mail.logic.bm, www.northrock.bm, mail.northrock.bm, etc.
Jan 7, 07:42 AST
Jan 6, 2017
Systems are back online in the areas affecting parts of Devonshire. Please be advised that additional work will be conducted on the morning of January 6 between 10AM-11AM which may cause a brief interruption of services.
Jan 6, 06:50 AST
Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.