This incident has been resolved. We apologize for the inconvenience caused and thank you for choosing One Communications.
Posted May 27, 2020 - 17:46 ADT
Engineers identified the fault and all services have been restored. If you are still experiencing issues please email firstname.lastname@example.org and an engineer will investigate.
Posted May 27, 2020 - 15:06 ADT
Please note that One Communications Engineers are currently investigating an outage that is impacting Corporate customers Data/SIP services on our Metro Access network (MAN) as well as Residential Voice services. There is currently no ETA and another update will be provided within the hour.
Posted May 27, 2020 - 14:43 ADT
This incident affected: Internet, Access, and Phone.